Privacy Policy

ART Construction

Privacy Policy

This website is operated by ART CONSTRUCTION LLC. This Privacy Policy explains, in general terms, what personal data may be processed when you visit our website, use its features, or contact us through the communication tools available on the website.

1. Who is responsible for data processing

The data controller for the purposes of this website is:

ART CONSTRUCTION LLC
Lagjja Mati 1, Rr. Muharrem Fejza 10000 Prishtine, Kosove
Privacy contact email: [email protected]

2. What data may be processed

• your name
• your email address
• your phone number
• the message or enquiry you submit
• the subject of your enquiry
• the page from which the enquiry was sent
• the date and time of submission
• your IP address
• technical browser and device data, website usage and interaction data when optional analytics or external services are enabled

3. Contact form / chat

The website includes a contact/chat feature through which you may submit questions or enquiries about projects and services. When you use that feature, we may process your name, email, phone number, message, selected topic, the page from which the form was sent, the time of submission, and your IP address.

4. How enquiries are handled technically

Based on the current implementation of the website:

• data submitted through the chat/form may be stored in a CSV file on the server for internal record-keeping
• a copy of the enquiry may be sent by email to our team
• the IP address is included in the technical record of the submission

5. Purposes of processing

• to respond to your questions and enquiries
• to contact you regarding your interest in projects, apartments, or visits
• for internal administration of communications and enquiries
• for technical security and abuse prevention
• to understand website usage and improve the website, where you have consented to analytics

6. External services and resources

Based on the current technical implementation of the website, the following may be used:

• Google Maps
• Google Fonts
• jsDelivr
• Google Analytics

When these services are loaded, the relevant providers may receive technical data such as IP address, browser information, and page-load metadata.

7. Google Maps

If the user allows external media, the map section may be loaded from Google Maps. This may result in technical data being processed by Google, including your IP address and browser-related information.

7.1 Google Analytics

With your consent, we use Google Analytics (GA4) to understand how visitors use and interact with the website. This may involve the processing of technical and usage information such as browser and device information, pages viewed, interactions, and approximate location derived from technical data.

Google Analytics is controlled through our cookie consent system. Analytics storage is denied by default and is enabled only when you consent to the “Analytics & Enhancements” category. You can change or withdraw this choice at any time through “Manage Cookies”.

8. Google Fonts

The website currently uses fonts loaded from Google Fonts. This may trigger requests to Google servers during page load.

9. jsDelivr / Lottie

The website may use the Lottie library loaded from jsDelivr for visual effects and animations. When loaded, technical communication with jsDelivr servers may occur.

10. Data retention

We keep personal data only for as long as necessary for the purposes for which it was collected, for communication management, for follow-up on your enquiry, or for technical security.

11. Recipients of data

• internal staff of ART CONSTRUCTION LLC
• the hosting provider and technical maintenance provider, where necessary
• external service providers when their content is loaded
• the email provider used to transmit enquiry notifications

12. Your rights

Depending on applicable law, you may have the right to request access, correction, deletion, restriction of processing, or objection to certain forms of processing.

For privacy-related requests, please contact us at: [email protected]

13. Security

We take reasonable technical and organisational measures to protect personal data against loss, unauthorised use, alteration, or unauthorised disclosure.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in website functionality, internal processes, or legal requirements.